Privacy policy

Name or title

[to be completed]

Email

[to be completed]

Mailing address

[to be completed]

Any request about your personal information may be sent to this person. Contact details will be added before public launch.

Moving request

Type of move, origin and destination addresses, date, size of the home or premises, access (floors, elevator, parking), special items, packing and notes you add.

Contact details

Name, phone number, email, preferred language and contact method.

Proof of consent

The exact consent text displayed, its version, date and time, and the maximum number of companies stated.

Technical data

IP address and security logs, used to prevent fraud, abuse and duplicate submissions.

Professional accounts

For companies: user identity, company information, service areas and account activity history. Payments are processed by a payment provider; we do not store full card numbers.

• Validating your request (addresses, route, duplicates) and assessing its quality.
• Sharing your request, with your consent, with eligible companies so they can quote you.
• Sending you transactional messages related to your request (acknowledgement, follow-up).
• Sending you tips and offers, only if you checked the separate optional box.
• Securing the platform and meeting our legal obligations.

Your full request, including contact details, is only disclosed to eligible companies serving your area, and never to more companies than the maximum number stated when you consented. Until a company is selected, it only sees an anonymized summary (areas, date, type, approximate size).

A company that receives your request becomes responsible for its use of your information, solely to offer you a quote for this move. We do not sell your information for advertising purposes.

We use providers for hosting, database, mapping and route calculation, email delivery and payment processing. Some may process information outside Québec. A privacy impact assessment and the list of providers will be completed before launch: [to be completed]

Information is kept only as long as needed for the stated purposes, then destroyed or anonymized. Retention periods by category: [to be completed]

• Access

  Get a copy of the information we hold about you.

• Rectification

  Have inaccurate, incomplete or ambiguous information corrected.

• Withdrawal of consent

  Withdraw your consent to sharing or communications at any time.

To exercise these rights, write to the person listed in section 1. If you are not satisfied with our response, you may contact the Commission d'accès à l'information du Québec.

The site uses cookies needed for it to work, including for professional account sign-in. No analytics or advertising tool is used; any such tool will be described here before it is enabled.

We will publish any change on this page with its effective date. Effective date: [to be completed]